Exchange is permitted under the following circumstances and in the manner given below:
Wrong Product Delivered
You just need to drop us a mail at totaram.kaushalya2014@gmail.com mentioning the reason for exchange and you will get a revert within 48 working hours.
We will arrange a pick-up of the product delivered to you and get a replacement made and it will be dispatched as soon as it is ready.
For Exchanges, the product should be unused/unopened, and request should be raised within 3 days of delivery.
If a packet is exchanged once, it cannot be returned or exchanged the second time.
In case request does not qualify for exchange, Our Standard Returns and Cancellation Policy is applicable.

Want to return the product and buy a New Product adjusting the amount already paid?
You just need to drop us a mail at totaram.kaushalya2014@gmail.com mentioning that you need a STORE CREDIT for the product delivered and you will get a revert within next 24 working hours.
We will arrange a pick-up of the product delivered to you. Pick-up charges apply depending upon weight and location.
The product should be unused/unopened, and request should be raised within 3 days of delivery.
As soon as we get the product back, we provide a Store Credit – We add amount equal to the product value to your Wallet. You can use this credit amount when you reach the cart/payment page of the website during your next purchase with us.
Store Credit will be issued within 24 hours of receiving the product back.
This exchange policy is applicable only for Domestic Orders/Orders delivered within India only.

SHIPPING POLICY
At present, We are shipping only to Indian Customers. We ship from our Delhi Warehouse.

For Domestic Orders, we ship via Delhivery.
Once your order is ready and dispatched it is usually delivered within 3-7 days. We partner with reputed courier services, so that your products reach you on time.
Bulk Order products take 20-25 working days to dispatch.
As soon as we ship your product, the tracking information is sent to you via an email.